Information

Statement of services

We're currently contacting our customers by phone, text and email to let them know about our services and how to update their details if they're on our Priority Services Register.

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We maintain the electricity networks across London, the South East & East of England

Search, track & report power cuts

Power cut? Call 105
Do you need extra support in a power cut?

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Featured Initiative

Home Energy Saver

Smarter savings for your home. Discover personalised energy saving advice, practical tips and support to help reduce bills and improve your home's efficiency.

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Create your personalised energy saving plan

Innovating for the future

We're at the forefront of innovation, delivering an efficient, effective and future-ready network that actively supports the transition to Net Zero.

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Innovation with purpose

Our Innovation Hub showcases how we're using innovation to improve services, create new opportunities, and deliver better outcomes for the people and communities we serve.

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