At UK Power Networks, we want to provide our customers with a brilliant service. An important part of this is helping you understand what services you can expect from us. We want to help you if you need to move or connect electricity cables or if you have a power cut.
Our Statement of Services outlines what we do and the services we provide.
Here you’ll find:
- Our contact details
- Help and advice if you have a planned or unplanned power cut
- Information about your rights as a customer
- What to expect if we need to visit your home
- How to give us feedback on our service
- Details on how you can get additional support in a power cut