Already registered with Smart Connect?
If you're an installer and already registered with us, you can continue using Smart Connect to notify us of your low carbon technology (LCT) installations.
New to Smart Connect?
Smart Connect was created to help installers easily notify us of low carbon technology (LCT) installations on our electricity network. If you're working on a house or small business (up to 69kVA) which can accommodate the LCT you're installing, all you need to do is notify us within 28 days of the installation. If the electricity supply is insufficient, we may need to upgrade it. We'll be in touch if this is the case.
Only approved installers can use Smart Connect on behalf of customers. This ensures that we receive all the correct information when you notify us.
Flexibility services
Did you know customers could get paid to shift their electricity consumption while supporting the Net Zero transition and reducing their electricity bills?
Flexibility is the ability to change generation or consumption patterns to support the electricity system. It offers a smart alternative to building new infrastructure. Instead of owning assets, we find the safest way to make the most of our existing capacity.
From domestic customers to property managers, businesses and major energy users – anyone can benefit from our flexibility tenders and be incentivised to move their energy outside of peak times.
Apply for a new connection or an upgrade
If you're installing low carbon technology (LCT) for projects such as connecting a housing estate, large commercial building, or building a charging hub (all at 70kVA or higher), you may need a new electricity connection or an upgrade to an existing one. You can request this on our Connections Application Portal.
