If you need to disconnect an electricity supply from a domestic property or small business as part of your project, there are different types of disconnection services available based on your needs. Some services will require our teams to visit the site, while others can be done without a physical visit. It's also important to note that certain disconnections can only be handled by the electricity supplier (the company which the electricity bills are paid to). Don't worry, we've created some help guides further down the page to assist you through the process for each service.
Emergency disconnections
If you need an emergency disconnection, for example due to a fire, tampering or as a result of illegal activities, please stay well away from any damaged cables or equipment and call us 24 hours a day on 0800 31 63 105 or 105.
Find out more about the costs associated with emergency disconnections.