If you need to disconnect a large electricity supply cable (over 400amps), substation or other equipment on your land, there are different types of disconnection services available based on your needs. Some services will require our teams to visit the site, while others can be done without a physical visit. It's also important to note that certain disconnections can only be handled by the electricity supplier (the company which the electricity bills are paid to). Don't worry, we've created some help guides further down the page to make the process as simple as possible for you by guiding you through step by step.
Customers typically need this when disconnecting:
- Substations
- Large electricity supply cables (over 400amps)
- Other electrical equipment from building sites or land.
Emergency disconnections
If you need an emergency disconnection, for example due to a fire, tampering or as a result of illegal activities, please stay well away from any damaged cables or equipment and call us 24 hours a day on 0800 31 63 105 or 105.
Find out more about the costs associated with emergency disconnections.