Sign up to our Priority Services Register

We offer multiple ways for our customers to join our Priority Services.

Register online in minutes

Registering for the Priority Services Register takes less than five minutes and helps make sure you receive extra support when you need it most.
Start online form

If you'd prefer to sign up over the phone

  • Call us to register

    Free to call from a mobile or landline phone. Lines are open 24 hours.

    Call us: 0800 169 9970

If you have different language or communication needs

  • Download application form in other formats and languages

    We have created our application form in different formats and different languages.

    See other formats

  • Contact us through SignVideo

    We have partnered with SignVideo to offer a free Video Relay service, 24 hours a day.

    Find out more

If you want to update your details

  • Update your details on the Priority Services Register

    You can update your details by completing our online form.

    Update details

  • Remove your details from the Priority Services Register

    You can remove your details by completing our online form.

    Remove details